Effective Date: September 3, 2026

Rivin Customs and Rivin Customs Design Bar (“Rivin Customs,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.rivinbuilt.com, submit a form, contact us, or interact with our advertising.

Information We Collect

We may collect information you voluntarily provide, including:

Name

Phone number

Email address

Business name

Order details

Customization requests

Photos, artwork, logos, or other files you submit

Appointment or walk-in order information

Any other information you include in a message or form

We may also automatically collect limited information such as your IP address, browser type, device information, pages visited, and general website activity.

How We Use Your Information

We may use your information to:

Respond to questions and requests

Provide quotes and customer service

Process custom orders and appointments

Communicate with you about your order

Send requested updates, reminders, or marketing messages

Improve our website, products, services, and advertising

Track form submissions and advertising performance

Prevent fraud, misuse, or unauthorized activity

Comply with legal obligations

Advertising and Tracking

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website and to measure the effectiveness of our advertising.

This may include tools provided by Meta, Facebook, Instagram, GoHighLevel, LeadConnector, Google, or other advertising and customer-management platforms.

These platforms may collect or process information according to their own privacy policies. You can manage certain cookie and advertising preferences through your browser or the settings provided by those platforms.

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our business, including providers for:

Website hosting

Customer relationship management

Lead forms and follow-up

Email and text communication

Payment processing

Advertising and analytics

Order fulfillment and business operations

We may also disclose information when necessary to comply with the law, protect our rights, prevent fraud, or protect the safety of our customers, employees, or business.

Communications

If you provide your phone number or email address, you agree that we may contact you about your request, order, appointment, quote, or other business-related matter.

If you separately opt in to marketing texts or emails, you may unsubscribe at any time. For text messages, reply STOP to opt out or HELP for assistance. Message and data rates may apply. Consent to receive marketing messages is not a condition of purchasing from us.

Photos, Artwork, and Customer-Provided Items

If you provide photos, artwork, logos, or personal items for customization, you confirm that you have permission to use those materials.

We use customer-provided materials only as needed to provide the requested service, unless you separately give us permission to use the finished product or image for marketing, social media, or promotional purposes.

Data Security

We take reasonable steps to protect the information provided to us. However, no website, online form, or electronic transmission can be guaranteed to be completely secure.

Data Retention

We retain information only as long as reasonably necessary for customer service, order records, business operations, legal requirements, dispute resolution, and legitimate business purposes.

Your Choices

You may contact us to:

Ask what personal information we have about you

Request correction of inaccurate information

Request deletion of information, where legally permitted

Opt out of marketing emails or text messages

Ask questions about how your information is used

Some information may need to be retained for legal, accounting, fraud-prevention, or order-record purposes.

Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

Third-Party Websites

Our website, advertisements, or social media pages may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Rivin Customs
9466 Navarre Pkwy
Navarre, FL
Phone: 850-860-0747
Website: www.rivinbuilt.com
Email: [email protected]